Frequently asked questions
How does the ordering process work?
You select a model on our website and place your order.
After that, you will receive an email with a form where you need to submit your individual measurements.
Production begins only after we receive the completed form.
Do you use standard sizes?
No. We do not use standard size charts.
Each garment is custom made to your individual measurements to
Can I add a logo or my name?
Yes. We offer:
Custom logo or design embroidery
A personalized inside label with the inscription “Made for [Your Name]”
You can upload your embroidery artwork after placing your order.
Do I need to pay customs duties and taxes?
Depending on the destination country, import duties and taxes (such as VAT) may apply.These charges are determined by the destination country and are paid by the customer upon delivery.
Why does production take so long?
Our production time is 50–60 days because:
garments are not kept in stock
production begins only after we receive your measurements
each piece goes through every stage by hand:
pattern development → cutting → sewing → quality control → packaging
we do not operate on a conveyor system or mass production line
This is a deliberate approach to quality, not a delay.